Services for Organisations

 Find out how accessible your services really are.

Patient and Service-User Accessibility Review
For NHS Trusts, Combined Authorities and other public bodies that want to know whether their services are accessible to the disabled people who use them, not only to their staff. The review covers:

• complaints and feedback routes
• communication formats
• physical and digital access
• whether feedback from disabled service users actually reaches decision-makers

You receive a clear picture of where you stand, with prioritised, practical recommendations.

Website and Digital Accessibility Audit
A review of your website and digital services.

Disability literacy for the people who make and carry out decisions.

Board and Governance Disability Literacy Training
For boards, governing bodies and senior committees that want more than a generic presentation. The training was built from my own time in governance roles. It treats disability as a governance issue and equips leaders to ask sharper questions of their executive teams and their data.

Talks and keynotes

• Keynote: for staff living with chronic conditions or disability. Managing work, disclosure and energy, from someone who lives it.
• Keynote: for staff working with disabled and chronically ill clients and colleagues. Practical confidence, without fear of getting it wrong.

Be prepared for what is coming, with evidence to show for it.

• Disability Confident Readiness: audit and evidence-building ahead of the externally verified relaunch.
• Disability Pay Gap Readiness: data audit and action planning ahead of mandatory reporting.
• Healthy Working Standard Briefings: plain-language guidance on the Keep Britain Working agenda and what it means for your organisation.

Confidential, lived-experience-led support for staff and service users.

• Workplace Navigator Retainer: confidential, lived-experience-led chronic illness support delivered directly to your employees.
• One-to-one consultations: for staff with chronic conditions or disabilities who are struggling and need to talk to a professional with lived experience. These are confidential and practical.
• One-to-one consultations: for clients and service users who need help navigating your service, raising access needs, or being heard.